Shipping

For purchases over AU$70, standard shipping is free in Australia.

For purchases under AU$70, a flat rate delivery fee of AU$12 applies for standard shipping.

• Most orders are delivered within 3-7 working days from the date we ship your order (depending on where you live in Australia).

 International shipping 

• All international orders are sent via Australia Post Courier. Shipping costs are determined by the total weight and the destination of your order. To calculate the cost of shipping, please complete the first stage of the checkout process which includes entering the shipping destination. A shipping cost estimate can also be given after adding product to shopping cart.

Re-delivery Charges

• Customers are responsible for paying any freight charges incurred from a refused shipment and unclaimed goods.
• Depending on the delivery arrangements the cost for any re-delivery attempts will be passed to the customers if the delivery address is unattended at the time of delivery.

 Price:
All prices on this site are Australian dollars. We only accept payment in Australian dollars. The exchange rate will be varied upon the daily rate charges by your credit card company. We do not responsible to currency rating.

Order Confirmation
For all the Shop Online, we must receive the money from the Paypal account before we can post the goods. You may receive an email confirmation about the order, but it doesn’t mean the order is confirmed until the fund is cleared.

Delivery Times

• Glimlife will make every effort to deliver on time, approx. 3-10 working days (international order will take longer time).
• Customers are responsible to have someone at the delivery address to sign for and accept the delivery. If a delivery attempt has been made to an unoccupied address, then the order will be taken to local Post Office for pickup. No further attempts will be made to deliver directly to the delivery address.
• We do not accept PO Box address if there is difficulty to delivery with the nominated address. Email will be sent to request alternative delivery address.
• Delivery times exclude Merchant’s order processing time. The delivery time estimates do not include Merchant handling time (e.g. to authorise an order and process it through the warehouse).
• Delivery times are independent of the weight or dimensions of a parcel
• In rural and regional areas of Australia, delivery to final destinations may take longer. If in doubt please check with your local Post Office.

Placing an Order
All orders placed are subject to confirmation and acceptance by Glimlife.
Additions cannot be made to online orders once they have been confirmed.

Online Pricing
All prices listed on the web site are for internet orders only. Although this web site is affiliated with a retail store by the same name, the website operated as a separate business unit, with its own costs and pricing structure. For this reason stock on our website is offered at different prices to that in the stores.Therefore:

• Prices advertised on the website are not the prices available in the retail store.
• Prices available in retail store will not be matched by the website.

Cancellation & Return Policy
We do not provide any cancellation, return or refund service, so please be careful about what you order.

Price Variation
Glimlife may vary prices for received orders in the event of price changes or mistakes made by suppliers.
In the case of price increase, you may cancel the order by giving notice to Glimlife, which must be received within seven days of the price increase notification.

Stock Availability
If a product is not listed or marked as Out of Stock on the website then it not available for sale with online orders.

PAYMENT
Payment Types accepted
For on-line orders, accepted payments include:

• PayPal payments. (You don’t need a PayPal account, you may login as guest).
• Credit Cards (Visa/ Mastercard)

Credit Card Surcharge
Currently there is no surcharge, for Visa/Master Card/Bankcard.

Payment variations
If an order is modified or cancelled, where possible Glimlife will return any overpayment.